Privacy Policy

Last updated: 25th July 2025

At Guns and Noses, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications.

1. Who We Are

Guns and Noses is a UK-based business offering dog training and wellness services. Our website is designed to share information, connect with clients, and promote our offerings.

2. What Information We Collect

We may collect and process the following personal data:

Name and contact details (email, phone number)
Information about your dog (name, breed, training history)
Website usage data (via cookies and analytics tools)
Communication preferences

3. How We Use Your Information

We use your data to:

Respond to inquiries and provide services
Send updates, newsletters, or promotional content (only if you’ve opted in)
Improve our website and services
Maintain records for business and legal purposes

4. Legal Basis for Processing

We process your data under the following lawful bases:

Consent (for marketing communications)
Contractual necessity (to provide services)
Legal obligation (for record-keeping)

5. Sharing Your Information

We do not sell or rent your data. We may share it with trusted service providers (e.g. email platforms or payment processors) who help us operate our business, under strict confidentiality agreements.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above, or as required by law.

7. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing
Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this policy or your data, please contact: Helen Taylor Email: gunsandnosestraining@gmail.com Phone: 07961793538